An employer may receive an ACA penalty letter if their filing is late, missing or inaccurate.
The Affordable Care Act (ACA) requires that certain employers file and furnish ACA forms annually. If they do not meet these requirements, then the IRS may send out a notice to explain what went wrong and what to do next.
This guide summarizes the most common ACA penalty letters and noticed related to ACA reporting and outlines practical steps to respond effectively.
At a Glance: Who Must Report
Employers subject to the Employer Shared Responsibility rules, also known as Applicable Large Employers (ALEs), generally must file Forms 1094-C and 1095-C with the IRS and furnish 1095-C statements to full-time employees each year. These filings help verify that the employer offered minimum essential coverage that was affordable and met minimum value standards.
The Two Broad Categories of IRS Letters
- Warning and information letters: Ask for missing details, clarify filing status, or address processing issues before or after a penalty is proposed.
- Collection and penalty letters: Inform you that a filing was not made, was late, or that an Employer Shared Responsibility Payment (ESRP) may be due.
Warning and Information Letters
Letter 5699, Missing Information Return Form 1094/1095-C Penalty Letter
What it covers: Confirmation of whether you were required to file Forms 1094-C and 1095-C for a specific year and, if so, whether you filed.
Next steps: Reply clearly and on time to avoid escalation and potential penalties.
Letter 5698
What it covers: Additional information after your response to Penalty Letter 5699. It may also outline potential liability regarding your Forms 1094-C & 1095-C.
Next steps: Provide the requested documents, such as filing confirmations, transmission receipts, or corrected forms.
Letter 1865-C, Information Return (Paper) Incomplete or Rejected for Processing
What it covers: The IRS could not process your ACA filings. Typical examples include a mismatch or typo in your legal name or employer identification number.
Next steps: Correct the identified errors and resubmit as instructed. Keep proof of correction.
Letter 3064C, or CNOTE
What it covers: This letter is sent when the IRS needs to send a short narrative reply that is specifically tailored to the individual taxpayer.
Next steps: Review the letter. If more details are requested, respond with the specific records listed.
Letter 1948-C, Civil Penalty Explained
What it covers: This is a letter the IRS sends after an employer has responded to Notice 972CG. It can acknowledge a penalty waiver or request additional information to complete the review. There may be an additional closing letter sent after this as well.
Next steps: Maintain a clear audit trail of what you filed and when, including any corrections.
ACA Penalty Letters and Collection Letters
Letter 5005-A, Information Return Penalty Letter
Letter 5005-A is a penalty letter that is sent after IRS Letter 5699 to employers who failed to submit their ACA forms and/or failed to furnish their employee statements.
What it signals: The IRS did not receive your ACA filings and or you did not furnish 1095-C statements to employees for the year in question.
Next steps: Confirm whether filings were submitted, locate transmission receipts, and prepare to file or refile promptly. If statements were not furnished, correct that lapse and document the distribution date.
Notice 972CG, Notice of Proposed Civil Penalty Letter
What it signals: A proposed penalty for filing late, filing incorrectly, or failing to file information returns by the deadlines under Internal Revenue Code section 6721.
Next steps: Review the penalty computation period, assemble reasonable cause documentation if applicable, and respond by the date shown on the notice.
Penalty Letter 226J, ESRP Preliminary Contact
What it signals: A proposed ESRP for an ALE. It is typically triggered when at least one full-time employee was allowed a Premium Tax Credit (PTC) for marketplace coverage and your filings suggest no qualifying offer was made for one or more months.
Next steps: Compare the IRS assessment with your offer-of-coverage data, employee full-time status determinations, affordability calculations, and safe harbor codes reported on Forms 1095-C. Correct any errors and provide supporting documentation with your response form.
Collection Letter CP215, Notice and Demand
What it signals: A demand for payment of a civil penalty. For ACA filings, it often reflects a penalty for failure to file or failure to furnish the required information returns (Forms 1094-C/1095-C).
Next steps: Confirm whether you agree with the amount. If you disagree, follow the dispute instructions on the notice. If you agree, arrange payment or request a payment option as directed.
Collection Letter CP504B
What it signals: An outstanding ACA penalty remains unpaid and the IRS intends to levy certain property to collect the amount due.
Example Letter CP504B
Next steps: Act quickly. Contact the IRS using the number on the notice, address any unresolved disputes, and make payment arrangements to avoid enforced collection.
How to Respond to Any ACA Penalty Letter or Notice
- Read the entire notice: Note the tax year, response deadline, contact information, requested documents, and the response method.
- Assemble records: Gather Forms 1094-C and 1095-C, transmission receipts, employee counts, offer-of-coverage documentation, affordability calculations, and payroll or benefits records.
- Validate identifiers: Confirm your legal name, EIN, address, and the controlled group structure if applicable.
- Check coding and eligibility: Review 1095-C line 14 to 16 codes, full-time status determinations, measurement methods, waiting periods, and months of coverage offered.
- Correct errors quickly: File or refile missing or rejected forms, furnish any missing employee copies, and prepare corrected returns as needed.
- Document reasonable cause: If you seek penalty relief, provide a concise timeline, the facts that caused the noncompliance, and the steps taken to prevent recurrence.
- Respond by the date shown: Use the reply form or electronic channel described in the letter. Send your package with tracking and keep copies.
- Arrange payment if required: If you agree with an amount due, follow the payment instructions or request a payment option as permitted.
Common Pitfalls and How to Avoid Them
- Missing filings: Maintain a filing calendar, including IRS deadlines and employee furnishing dates, and assign a backup owner.
- Incorrect EIN or name: Cross check entity details against IRS records and state registrations before filing.
- Rejected electronic submissions: Monitor acknowledgements, resolve error codes promptly, and re-transmit before deadlines when possible.
- Incorrect employee status: Use consistent measurement methods to determine full-time status and keep written procedures.
- Affordability mistakes: Validate monthly rates and wages used for safe harbors and retain your calculations.
- Poor record retention: Store filings, receipts, and correspondence for the recommended retention period and in an organized repository.
Frequently Asked Questions

What is an ESRP?
It is an assessment that may apply to Applicable Large Employers if they did not offer qualifying health coverage to enough full-time employees and at least one full-time employee received a Premium Tax Credit (PTC) for marketplace coverage.

How much time do I have to respond?
Your deadline is the date printed on your penalty letter or notice. Some notices include a short response window. Read the instructions carefully and contact the IRS at the phone number on the notice if you need clarification.

Can penalties be reduced or waived?
Penalty relief may be available when you demonstrate reasonable cause and show that you acted in a responsible manner. Provide detailed documentation that explains what happened and the corrective actions you took.

What documents should I keep?
Keep copies of all ACA forms filed, employee statements furnished, transmission receipts, error reports, payroll and benefits records, offer-of-coverage documentation, and all IRS correspondence and responses.

Do these rules apply to state reporting too?
Some states have their own employer reporting requirements in addition to federal rules. Check the rules for the states where you operate and keep separate calendars for state deadlines.
A Simple Response Checklist
- Identify the penalty letter or notice type and tax year.
- Mark the response date on your calendar.
- Assemble filings, receipts, and coverage records.
- Verify entity name and EIN.
- Review 1095-C coding and full-time status determinations.
- Prepare corrections or missing filings if needed.
- Draft a concise response that addresses each IRS point.
- Send the response using the method indicated and save proof of delivery.
Key Takeaway
IRS ACA penalty letters and notices are designed to resolve gaps in reporting and coverage information. Understanding what each notice means, responding with clear documentation, and tightening internal processes can reduce penalties and keep future filings on track.
BoomTax, The Boom Post, and its affiliates do not provide tax, legal or accounting advice. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal or accounting advice. You should consult your own tax, legal and accounting advisors prior to engaging in any transaction.


