Introducing the BoomTax Knowledge Base

We’re proud to announce the development of a new support resource called the BoomTax Knowledge Base. In addition to our email, phone, and blog based support, our new knowledge base contains pertinent information regarding how to understand parts of your 1094-C/1095-C forms, walkthroughs for using the BoomTax system, along with many frequently asked questions from our helpdesk.

Accessing the BoomTax Knowledge Base

You can reach it directly by entering https://help.boomtax.com/ in your web browser.  Remember to bookmark this page for easy access at any time.

There is also a link at the bottom of the BoomTax home page:

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Or you can easily find a link in the ‘Support’ section located on the top right corner of most of the pages of your BoomTax account:

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Features of Our Knowledge Base

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  • 24/7 quick access to answers to most of your questions.
  • Search bar function allowing you to search by keywords.
  • Browse by category.
  • Browse through our ‘Most Popular Articles’.
  • Contact Us quick link located at the bottom of each article if you need additional information.

Our Customer Support Experts compiled a list of the most frequently asked questions and have noted all of our customer’s feedback to create our knowledge base articles.  Our articles provide easy to follow step-by-step guides with visual aids assisting you every step of the way.

Still not able to find the answers to your questions?

Contact us at [email protected] and a Customer Support Specialist will respond as soon as possible.

Have a suggestion on a topic you would like to see as part of our knowledge base or have feedback regarding your experience with BoomTax?  We would love to hear from you!  Send us you feedback at [email protected].

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